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Privacy Policy

Effective Date: Dec 31, 2024

1. Introduction

Welcome to WellMate! Our service is designed to encourage a healthy lifestyle by allowing users to bet on themselves to achieve their health goals. This Privacy Policy applies to all personal data collected through our mobile applications and websites ("Service").

By using the Service, you consent to the collection, use, and sharing of your personal data as described in this policy. You must be over 16 years of age to use WellMate; if you are younger, you must have parental or guardian consent.

2. Information We Collect

  • Data You Provide: This includes your name, email, current weight and height, target weight, fitness level, and answers to onboarding questions about your lifestyle.
  • Data We Collect Automatically: Includes device and location data (IP address, device type, operating system), activity data (steps count, activity types), and usage data (app interactions, feature usage).

3. How We Use Your Information

We use the information to provide and improve our Service, tailor your user experience, manage your account, communicate with you, and for marketing purposes, including personalized ads.

4. Sharing Your Information

We share your data with third-party service providers for service improvement, legal reasons, and as part of business transactions. Our subprocessors include cloud storage providers (e.g., Amazon Web Services) and data analytics providers (e.g., Google Analytics).

5. Your Privacy Rights

You have the right to access, correct, or delete your personal data. Additionally, you can object to or restrict the processing of your data. For users in the EEA, you have the right to lodge a complaint with a supervisory authority and the right to data portability.

6. Data Security

We are committed to protecting your data through effective security measures and ensure data is processed in accordance with this policy.

7. Changes to This Privacy Policy

We may update our Privacy Policy periodically. We will notify you of any significant changes and post the updated policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@bewellmate.ai

Results may vary due to individual differences. WellMate is not a replacement for therapy and does not cure, treat, or diagnose medical or psychiatric conditions. Please consult a qualified healthcare provider for a medical treatment plan.

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